WebSep 18, 2024 · Actually you can. Ask them to escalate the issue to a Lead or an L@ who could help you. Regards. Robin Nishad. 0 Likes. Reply. WebI've tried IE, Firefox and Edge to create a support ticket. All it says is "Microsoft Professional Support (pay-per-incident) support plans are not available for Azure Active Directory accounts. " I don't have an azure active directory account. Are they possibly having a problem now? This thread is archived
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